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The British Chambers of Commerce (BCC) has published its Quarterly Economic Survey which indicates that skills shortages are reaching critical levels. The survey which is based on the responses of over 7,000 businesses making it the UK’s largest and most authoritative survey of its kind, has found that of the service sector firms hiring, the

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Data on your customers is a valuable asset. All too often though marketing departments confuse ‘customer data’ with ‘mailing list’. In this article PIC client Creation Media explore how data, combined with a customer-focussed outlook, can supercharge your customer experience. Recognition In programming, there’s a principle: Don’t Repeat Yourself – this should be repurposed for Customer Experience.

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Professor Richard Thompson, Head of the International Marine Litter Research Unit at the University of Plymouth, has been made an Officer of the Order of the British Empire (OBE) in the New Year Honours. The accolade, for Services to Marine Science, reflects his status as a world-leading authority on the problems caused by plastic pollution

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Launceston has welcomed their first Pop-up Innovation Centre to the town following a successful launch event on 11th January. The Pop-up Innovation Centre, opened by Mayor of Launceston Town Council, Margaret Young was supported by partners of Acceleration Through Innovation (ATI) and local businesses. The launch highlighted how the project is reaching out across Cornwall

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Over the last five years, the University of Plymouth has helped South West businesses access approximately £2million of investment for Knowledge Transfer Partnership (KTP). This UK-wide programme has been helping businesses tap into the wealth of knowledge, skills and technology in universities for the last 40 years. Dave Marshall, Specialist KTP Advisor for the University,

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