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Hertzian are an Artificial Intelligence company based in Truro who specialise in providing businesses a new way to monitor, evaluate and action their customer feedback.

Through integration with Hertzian’s proprietary technology, any business can gain new understandings and insights from their qualitative data. Hertzian’s technology utilises the latest advancements in Machine Learning & Artificial Intelligence to provide market-leading sentiment analysis. Coupled with our own topic extractions, it’s now easier than before to find value inside free-text customer feedback. On top of this, our systems are built on a highly scalable cloud infrastructure that returns quality analysis of thousands of pieces of feedback in seconds.


  • Highly Accurate Trained Systems
  • Complete Customisation
  • Positive & Negative Highlighting
  • Superfast Processing
  • Dynamic Grouping
  • Entity, Theme & Subject Extraction”